Legal Notice & Privacy Policy

Legal notice

Publisher

The Flight Desk
Premium travel concierge service
Mauritius
Contact: [email protected]

Editorial director

Pierre

Hosting

Cloudflare, Inc.
101 Townsend St, San Francisco, CA 94107, United States
cloudflare.com

Terms of use

Intellectual property

All content on this site — text, visuals, structure, brand — is the exclusive property of The Flight Desk. Any reproduction, even partial, is prohibited without prior written authorisation.

Limitation of liability

The information published on this site is general in nature and non-contractual. The Flight Desk cannot be held liable for any service interruption, inaccuracy or omission regarding the information available on this site.

Governing law

This site and its terms of use are governed by Mauritian law. Any dispute relating to the use of the site falls under the exclusive jurisdiction of the competent courts of Mauritius.

Terms of service

Scope

The Flight Desk provides a premium travel concierge service including the research, booking and coordination of flights, hotels and transfers, as well as the delivery of travel documents via WhatsApp.

Access to the service

The service is accessible on request, by email. No online registration is required. Access is confirmed through direct exchange between the client and The Flight Desk.

Pricing

Fees are provided on a quote basis, depending on the nature and volume of services requested. No amount is charged without the client's prior explicit agreement.

Payment methods

Payments are accepted by bank transfer, card, and cryptocurrency (USDC, USDT, Bitcoin). Precise terms are confirmed at the start of each service engagement.

Invoicing

An invoice is issued on request for each service, compliant with accounting and expense reporting requirements for businesses and self-employed professionals.

Cancellation and amendment

Any request for amendment or cancellation must be submitted by email as promptly as possible. Cancellation conditions applicable to third-party providers (airlines, hotels) are those of those providers and do not fall under the responsibility of The Flight Desk.

Liability

The Flight Desk acts as an intermediary and coordinator. Its liability cannot be engaged in cases of delay, cancellation, or failure attributable to a third-party provider. In the event of disruption, The Flight Desk commits to using all available means to find an alternative solution as promptly as possible.

Privacy policy

Data controller

The Flight Desk — [email protected]

Data collected

In the course of providing the service, The Flight Desk collects and processes the following data: first and last name, contact details (email), travel information (dates, destinations, preferences), and where applicable, billing information.

Purpose of processing

This data is used exclusively for the coordination and delivery of the travel services requested. It is never used for commercial, advertising or statistical purposes, nor shared with third parties without the client's explicit consent.

Retention period

Data is retained for the period necessary to fulfil the service and comply with applicable legal obligations, then deleted or anonymised.

Data sharing

Information shared with The Flight Desk is only communicated to providers strictly necessary for the execution of the trip (airlines, hotels, transport operators), to the extent required for booking. No data is sold, rented or shared with third parties for any other purpose.

Security

The Flight Desk takes all reasonable precautions to protect the data entrusted to it against unauthorised access, disclosure or alteration.

User rights

You have the right to access, rectify and delete your personal data. To exercise these rights, contact us at [email protected]. All requests will be processed within 30 days.

Cookies

This site does not use tracking or advertising cookies. Strictly necessary technical cookies may be set for the site to function. No browsing data is transmitted to third parties.